Last Updated: October 2025
Welcome to GroceGoMart.shop (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, mobile site, and related services (collectively, the “Platform”).
By using our site, you agree to comply with and be bound by the following Terms. If you do not agree, please do not use GroceGoMart.shop.
GroceGoMart.shop is an online grocery delivery platform that allows users to purchase food items, household essentials, and related goods through our website.
All orders, deliveries, and services are subject to these Terms.
To use our services, you must:
Be at least 18 years old.
Provide accurate, current, and complete information during registration or checkout.
Use the platform for lawful purposes only.
We reserve the right to suspend or terminate accounts that violate these terms.
When you create an account, you are responsible for maintaining confidentiality of your login credentials.
You agree to:
Keep your password secure.
Notify us immediately if you suspect unauthorized use.
GroceGoMart.shop will not be liable for any loss arising from misuse of your account credentials.
We make every effort to ensure that all product descriptions, images, and prices are accurate.
However, minor variations may occur due to differences in packaging, supply, or digital display.
Prices are subject to change without prior notice.
Offers and discounts are valid only during their promotional period.
In case of typographical or pricing errors, we reserve the right to cancel or modify the order.
Orders are accepted only after full or partial payment confirmation.
Payments can be made via credit/debit cards, UPI, net banking, or wallet systems.
We use secure payment gateways and do not store your payment information.
GroceGoMart reserves the right to refuse any order due to product unavailability, pricing errors, or suspicious activity.
We strive to deliver your groceries on time. Delivery times depend on location, product availability, and logistics.
Same-day or next-day delivery options are available in select areas.
Delays due to traffic, weather, or unforeseen events are not our responsibility.
Ensure someone is available to receive the order. If not, re-delivery charges may apply.
Orders can be canceled before dispatch through your account or by contacting our support team.
We accept returns for damaged or expired items within 24 hours of delivery.
Items must be in original packaging and condition.
Approved refunds will be processed within 5–7 business days to your original payment method.
When using our platform, you agree not to:
Use the website for fraudulent or illegal purposes.
Upload harmful software or spam.
Infringe on our intellectual property or that of others.
Interfere with website functionality or data.
Violation may lead to suspension, account termination, or legal action.
All content on GroceGoMart.shop — including text, images, logos, trademarks, and design — are our property or used under license.
You may not reproduce, distribute, or modify any material without prior written consent.
Our website may include links to third-party sites for your convenience.
We are not responsible for the content, accuracy, or practices of those websites. Access them at your own risk.
GroceGoMart.shop is not liable for:
Any indirect, incidental, or consequential damages.
Service interruptions or technical errors.
Losses arising from misuse or user negligence.
Our total liability shall not exceed the amount you paid for the specific order.
You agree to indemnify and hold harmless GroceGoMart.shop, its employees, and affiliates from any claim or demand arising from your violation of these Terms or misuse of our website.
These Terms are governed by the laws.
Any dispute shall be subject to the exclusive jurisdiction of the courts.
For any questions regarding these Terms, contact us at:
📧 Email: support@grocegomart.shop